Privacy policy
Last updated on: 03.09.2024
Transparent handling of personal data is very important to us. This data protection statement provides information on what personal data we collect, for what purpose and to whom we pass it on. We regularly review and update this privacy policy to ensure the highest level of transparency.
1. What services we use
- Google Ads
- Cloudflare Browser Insights
- Google Analytics
- Google My Business
- Cloudflare CDN
- Cloudflare Stream
- Google Maps
- YouTube
- Cloudflare Rocket Loader
- Cloudflare Bot Management
- Cloudflare Turnstile
- Google reCaptcha
- Google reCaptcha v2 für Contact Form 7
- Cloudflare Workers
- Google Cloud
2. Contact Information
If you have any questions or concerns about our protection of your data, you can always reach us by email at info@titan-piston.com. Responsible for data processing done through this website is:
Titan-Piston Maiolo GmbH
Romanshornerstrasse 256
8580 Hefenhofen
Switzerland
Data protection officer:
Cosimo Maiolo
info@titan-piston.com
+41 76 394 30 36
3. General principles
3.1 What data we collect from you and from whom we receive this data
First and foremost, we process personal data that you provide to us or that we collect when operating our website. We may also receive personal data about you from third parties. These may be the following categories:
- Personal master data (name, address, dates of birth, etc.);
- Contact information (cell phone number, email address, etc.);
- Financial data (e.g. account details);
- Online identifiers (e.g. cookie identifier, IP addresses);
- Location and traffic data;
- Sound and image recording;
- particularly sensitive data (e.g. biometric data or information about your health).
3.2 Under what conditions do we process your data?
We process your data in good faith and for the purposes set out in this privacy policy. In doing so, we ensure transparent and proportionate processing.
If, in exceptional cases, we are unable to comply with these principles, the data processing may still be lawful because there is a justification. A justification reason may be in particular:
- Your consent;
- the execution of a contract or pre-contractual measures;
- our legitimate interests, unless your interests are overridden.
3.3 How can you withdraw your consent?
If you have given us consent to process your personal data for specific purposes, we will process your data within the scope of this consent unless we have another justification.
You can revoke your consent at any time by sending an e-mail to the address given in the imprint. Data processing that has already taken place is not affected by this.
3.4 In which cases can we share your data with third parties?
a. Principle
We may need to rely on the services of third parties or affiliates and engage them to process your data (known as processors). Categories of recipients are namely:
- Accounting, fiduciary and auditing firm;
- Consulting firms (legal, tax, etc.);
- IT service provider (web hosting, support, cloud services, website design, etc.);
- Payment service provider;
- Provider of tracking, conversion and advertising services.
We ensure that these third parties and our affiliates comply with the requirements of data protection and treat your personal data confidentially.
We may also be required to disclose your personal information to government authorities.
b. Visiting our social media channels
We may have embedded links to our social media channels on our website. This is apparent to you in each case (typically via corresponding icons). If you click on the icons, you will be redirected to our social media channels.
In this case, the social media providers learn that you are accessing their platform from our website. The social media providers can use the data collected in this way for their own purposes. We would like to point out that we have no knowledge of the content of the transmitted data or its use by the operators.
c. Transfer abroad
Under certain circumstances, your personal data may be transferred to companies abroad in the course of order processing. These companies are obligated to data protection to the same extent as we are. The transfer may take place worldwide.
If the level of data protection does not correspond to that in Switzerland, we carry out a prior risk assessment and ensure contractually that the same level of protection is guaranteed as in Switzerland (for example, by means of the new standard contractual clauses of the EU Commission or other legally prescribed measures). If our risk assessment is negative, we take additional technical measures to protect your data. You can access the EU Commission's standard contractual clauses at the following link. https://commission.europa.eu/publications/standard-contractual-clauses-controllers-and-processors-eueea_de
3.5 How long do we keep your data?
We store personal data only for as long as is necessary to fulfill the individual purposes for which the data was collected.
Data that we store when you visit our website is kept for twelve months. An exception is made for analysis and tracking data, which may be kept longer.
We store contract data for longer, as we are obliged to do so by legal regulations. In particular, we must retain business communications, concluded contracts and accounting records for up to 10 years. As far as we no longer need such data from you to perform the services, the data will be blocked and we will only use it for accounting and tax purposes.
3.6 How do we protect your data?
We will keep your information secure and take all reasonable steps to protect your information from loss, access, misuse or alteration.
Our contractual partners and employees who have access to your data are obliged to comply with data protection regulations. In some cases, it will be necessary for us to pass on your requests to companies affiliated with us. In these cases, too, your data will be treated confidentially.
Within our website, we use the SSL (Secure Socket Layer) procedure in conjunction with the highest encryption level supported by your browser.
3.7 What rights do you have?
a. Right to information
You can request information about the data we have stored about you at any time. We ask you to send your request for information together with proof of identity to info@titan-piston.com.
You also have the right to receive your data in a common file format if we process your data automatically and if:
- you have given your consent for the processing of this data; or
- you have disclosed data in connection with the conclusion or performance of a contract.
We may restrict or refuse to provide information or data if this conflicts with our legal obligations, our own legitimate interests, public interests or the interests of a third party.
The processing of your request is subject to the statutory processing period of 30 days. However, we may extend this period due to a high volume of requests, for legal or technical reasons, or because we need more detailed information from you. You will be informed of the extension of the deadline in good time, at least in text form.
b. Deletion and correction
You have the option of requesting the deletion or correction of your data at any time. We may reject the request if statutory provisions oblige us to store the data for a longer period or to retain it unchanged or if your request conflicts with a legal requirement.
Please note that exercising your rights may be in conflict with contractual agreements and may have corresponding effects on the performance of the contract (e.g. premature termination of the contract or cost consequences).
c. Legal process
If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a complaint with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch
3.8 Changes to the privacy policy
We may change this privacy policy at any time. The changes will be published on www.titan-piston.com, you will not be informed separately.
4. Individual data processing operations
4.1 Providing the website and creating log files
What information do we receive and how do we use it?
By visiting www.titan-piston.com, certain data is automatically stored on our servers or on servers of services and products that we obtain and / or have installed, for purposes of system administration, for statistical or backup purposes or for tracking purposes. These are:
- the name of your Internet service provider;
- Your IP address (in some circumstances);
- the version of your browser software;
- the operating system of the computer with which the URL is accessed;
- the date and time of access;
- the web page from which you are visiting URL;
- the search words you used to find the URL.
Why may we process this data?
This data cannot be assigned to a specific person and there is no merging of this data with other data sources. The log files are stored in order to guarantee the functionality of the website and to ensure the security of our information technology systems. This is our legitimate interest.
How can you prevent data collection?
The data is only stored for as long as is necessary to achieve the purpose for which it was collected. Accordingly, the data is deleted after the end of each session. The storage of the log files is mandatory for the operation of the website, you therefore have no possibility to object.
4.2 Google Ads
We use the Google Ads service on our website, an online advertising service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). Google Ads enables us to place advertisements in the Google search results as well as in the Google advertising network.
4.3 Cloudflare Browser Insights
Our website uses the "Cloudflare Browser Insights" service provided by Cloudflare, Inc, 101 Townsend St, San Francisco, CA 94107, USA ("Cloudflare"). This service collects and analyzes data about the performance and use of our website from the perspective of the end user.
When you visit our website, various data, including your IP address, information about the browser you are using, website loading times, site interactions, and other technical information, is transmitted to Cloudflare. This data is used by Cloudflare to provide us with detailed reports about the performance of our website and user behavior.
4.4 Google Analytics
We use Google Analytics on our website, a web analytics service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site.
The information generated by the cookie about your use of this website will be transmitted to and stored by Google on servers in the United States. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.
On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.
The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout.
4.5 Google My Business
On our website, we use functions of Google My Business, a service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google My Business allows businesses to manage their presence on Google, including Google Search and Google Maps, and to interact with customers.
By visiting our website or by interacting with our Google My Business entry, such as leaving reviews or asking questions, data, in particular your IP address and the content of your interactions, are transmitted to Google and stored on Google servers. These servers may be located in the USA or other countries.
Google uses this information to provide Google My Business services, to facilitate user interactions with businesses, and to provide us with reports and analytics about the interactions and performance of our business listing.
4.6 Cloudflare CDN
Our website uses the Content Delivery Network (CDN) service provided by Cloudflare, Inc, 101 Townsend St, San Francisco, CA 94107, USA ("Cloudflare"). A CDN helps deliver content from our website faster by distributing copies of the content to a network of fast loading servers.
When you visit our website, your IP address is transmitted to Cloudflare and cookies may be set in your browser, which are necessary for the optimization and security of the service. Cloudflare uses this data to speed up traffic between our web server and your end device and to protect our website from attacks.
4.7 Cloudflare Stream
Our website uses the "Cloudflare Stream" service provided by Cloudflare, Inc, 101 Townsend St, San Francisco, CA 94107, USA ("Cloudflare"). Cloudflare Stream is a video streaming platform that allows us to efficiently host, stream and monetize videos.
When you watch videos on our website that are provided via Cloudflare Stream, various data, including your IP address, information about the browser you are using, date and time of access, and interaction data with the video, are transmitted to and stored by Cloudflare. This data is used to enable video streaming, monitor performance and improve the user experience.
4.8 Google Maps
On our website, we use Google Maps, a map service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Maps enables us to integrate interactive maps directly into the website and allows you to conveniently use the map function, for example, to search for a location or to plan your journey.
By visiting the website, Google receives the information that you have called up the corresponding sub-page of our website. In addition, further data, in particular your IP address, is transmitted to Google and stored on Google servers. These servers may be located in the USA or other countries. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists.
Google stores your data as usage profiles and uses them for purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising.
You have the right to object to the creation of these user profiles, and to exercise this you must contact Google.
4.9 YouTube
Videos from YouTube, a platform of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"), are embedded on our website. When viewing the videos or clicking on the play button, data, including your IP address and information about the browser you are using, is transmitted to Google servers and stored there. This data is used to provide the video, monitor performance and improve the user experience.
If you are logged into your YouTube account, you allow YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
4.10 Cloudflare Rocket Loader
Our website uses the "Cloudflare Rocket Loader" service provided by Cloudflare, Inc, 101 Townsend St, San Francisco, CA 94107, USA ("Cloudflare"). Rocket Loader optimizes the loading times of web pages by accelerating the delivery of JavaScript resources.
When you visit our website, technical information, including your IP address and information about the browser you are using, is transmitted to Cloudflare. This data is used by Cloudflare to provide the Rocket Loader service and to improve the performance of our website.
4.11 Cloudflare Bot Management
Our website uses the "Cloudflare Bot Management" service provided by Cloudflare, Inc, 101 Townsend St, San Francisco, CA 94107, USA ("Cloudflare"). This service helps us detect and control automated, non-human (bot-based) traffic to ensure the security of our website and improve the quality of the user experience.
When you visit our website, various data, including your IP address, information about the browser you are using, behavior on the website, and other technical characteristics, are transmitted to Cloudflare. Cloudflare analyzes this data to determine whether it is human or bot-based traffic and takes appropriate measures to block or control harmful bots.
4.12 Cloudflare Turnstile
Our website uses "Cloudflare Turnstile", a service provided by Cloudflare, Inc, 101 Townsend St, San Francisco, CA 94107, USA ("Cloudflare"). Cloudflare Turnstile is a security service that helps us distinguish human traffic from automated traffic and thus protect our website from misuse.
When you attempt to access content protected by Cloudflare Turnstile, you will be asked to provide certain information, usually your email address. This information is transmitted to and stored by Cloudflare to enable access to the protected content and to provide us with an overview of the requests.
When you fill out forms on our website or perform certain actions that require verification, Cloudflare Turnstile may be used to ensure that you are a human and not a bot. In doing so, various data, including your IP address and information about your interaction with the Cloudflare Turnstile widget, is transmitted to and processed by Cloudflare.
4.13 Google reCaptcha
To protect against unsolicited requests via the Internet form on our website, we use the reCAPTCHA service of the company Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). The query serves to distinguish whether the input is made by a human or abusively by automated, machine processing. As part of the query, information such as your IP address or the behavior when filling out the form may be transmitted to Google.
For this purpose, your input is transmitted to Google and processed there. By using reCAPTCHA, you agree that the recognition you provide may be used in the digitization of old works. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCAPTCHA will not be merged with other data from Google.
4.14 Google reCaptcha v2 for Contact Form 7
To protect your requests via the Internet form on our website, we use the service reCAPTCHA v2 of the company Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). The query serves to distinguish whether the input is made by a human or abusively by automated, machine processing. The query includes the sending of your IP address and possibly further data required by Google for the reCAPTCHA service to Google.
For this purpose, your input is transmitted to Google and used there. By using reCAPTCHA, you agree that the recognition you provide may be used in the digitization of old works. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCAPTCHA will not be merged with other data from Google.
4.15 Cloudflare Workers
Our website uses the "Cloudflare Rocket Loader" service provided by Cloudflare, Inc, 101 Townsend St, San Francisco, CA 94107, USA ("Cloudflare"). Rocket Loader optimizes the loading times of web pages by accelerating the delivery of JavaScript resources.
When you visit our website, technical information, including your IP address and information about the browser you are using, is transmitted to Cloudflare. This data is used by Cloudflare to provide the Rocket Loader service and to improve the performance of our website.
4.16 Google Cloud
For storage, hosting and data processing services, we use Google Cloud, a cloud platform service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Cloud allows us to store, process and retrieve data securely in the cloud.
By using Google Cloud, data and information generated by the use of our services, including your IP address and other relevant data, will be transmitted to Google and stored on Google servers. These servers may be located in the USA or other countries.
Google uses this information to ensure the operation and availability of our data and applications in the cloud and to provide us with reporting and analytics.
You can find more information about Google's data collection and privacy practices with respect to the Google Cloud in Google's privacy policy at https://www.google.de/intl/de/policies/privacy/ and in the information specific to the Google Cloud at https://cloud.google.com/terms/data-processing-terms.
BrainBox Generators
BrainBox Generators is a service of BrainBox Solutions GmbH to recognize all data protection-relevant services on a website and, among other things, to help with the creation of the privacy policy. No personal data is collected or processed in the process.